PMTBA safeguards your privacy, ensuring security, and respecting your rights.

We at PMTBA care about your privacy when you join us for mountain biking and outdoor adventure tours.  We want to assure you that PMTBA will keep protection on the given personal information that you have shared with us in order to book your mountain biking holidays with us. We only share your information with our co-partners which is needed to book your hotels, flights and other essential and logistics. All the data we received from our customers will be processed in conformity with the general data protection regulation act.

Secure Privacy Practices: PMTBA's Policy 

Information collection: We may ask for personal details like your name, contact information, and other relevant information to provide you with our services to make all the logistics to provide you with better and unique experiences with us in Nepal.

Use of Your Personal Information: We will only use your personal information for specific purposes related to your mountain biking trips, Heli Biking, Hike and bike tour and other outdoor activities. This includes communicating with you, processing your bookings, and making sure that your mountain biking adventure experience is enjoyable and hassle-free.

Information sharing for essential purposes: We at PMTBA fully respect your privacy and won't sell, rent, or disclose personal information to others unless required by law or with your permission. Sometimes, we may share your information with trusted partners or service providers who assist us in delivering our services to create better mountain biking and outdoor adventures holiday with us that will provide the best service to you.

Information Security: We at PMTBA have executed some methods to safeguard your personal information from unauthorized access, loss, or misuse.  PMTBA like to make you assure that your personal information will be secured.  However, it's important to inform you that no data transmission or storage cannot guarantee absolute security.

Cookies and Tracking: PMTBA, would use cookies and technologies to improve your browsing experience on our website that will collect non-personal info about your visits to our website.

Third-Party Links: Our website may contain links to other websites. We are not responsible for their privacy practices or content. We at PMTBA strongly recommend you check the privacy policies of any third-party websites you visit.

Updating Your Information: If you need to update or correct your personal information.  Please let us know. Our team members will make reasonable efforts to make your data accurate and up to date.

Social media policy of PMTBA: At PMTBA, we have guidelines and policies that our team and colleagues are required to follow. These rules are in accordance with the EU data privacy law.

To respect the privacy of our customers, all our crew and employees are not allowed to post or share any photos, videos, or advertising materials from our customers or other companies' consent from them.

The customer's privacy in Pokhara Mountain Bike Adventure is very serious and we are committed and strive to maintain a positive reputation for our company.  At PMTBA all of our crew and team members are trained and committed to not sharing or posting any personal information about our customers or any confidential information about other companies, which is refraining from sharing pictures, videos, or audio recordings that are protected by copyright.

It's important to note that any photos or videos taken or collected by our crew during guided tour holiday trips are considered copyrighted material.

Your Rights Regarding Your Personal Information

We follow the General Data Protection Regulation and your rights for the personal information we collect which is given below.

The Right to be Informed: We at PMTBA like to be clear that you know what data is collected and kept safe, how we use it, how long we keep it, and if we share it with any other companies.

The Right of Access: Your personal information we have collected is always available for you.  You can take a copy when you needed.

The Right of Rectification: If the data we have about you is incorrect or incomplete, you can ask us to fix it.

The Right to be forgotten: You have the right to request if you do not want to keep your personal information after the trip that we can delete it.

The Right of Portability: You can ask us to transfer the data we have about you to another company.  

The Right to Restrict Processing: If you want to limit how we use your personal data, you can let us know.

The Right to Object: You have the right to object to certain types of data processing, such as direct marketing

Privacy Policy update: PMTBA often, may update privacy policy and all the changes we make will be posted on our website, and the revised policy will be implemented immediately.

Feedback or complaints about the Privacy policy
Let our team know if you have any feedback or comments about our privacy policy. We encourage you to call or whatsApp us at +9779804134788 or write us an email at [email protected].